The assignment is for an OnSite IT Technician. Acting as back-office support and 2nd line for end users in scope for GBC IT, support includes hardware (PC & Peripherals), software installation, fault analysis and user administration from an IT perspective. You will be part of a dedicated team providing support across all GBC customer business areas. The support organization is structured around regular ITIL framework, but agile experience is a plus as all IT backend teams are structured according to agile way of working.
The OnSite IT Technician
Monitor, handle and follow up support cases from Servicedesk
Service and support on client installations, workstations, miscellaneous IT equipment and server administration (OS, hardware)
We take great pride in fostering a workplace culture that is inclusive, collaborative, and dynamic. Our team is made up of consultants from all backgrounds, and we believe that a diverse workforce is key to driving innovation and excellence.